Privacy Notice Information

This page is designed to help businesses, especially BBBOnLine Reliability seal holders, to create an online privacy notice for use on the web. The Code of Online Business Practices requires that BBBOnLine Reliability seal holders have some sort of privacy notice on their website. Each notice must be based on the following five elements:

  • Notice what personal information is being collected on the site
  • Choice what options the customer has about how/whether her data is collected and used
  • Access how a customer can see what data has been collected and change/correct it if necessary
  • Security state how any data that is collected is stored/protected
  • Redress what customer can do if privacy policy is not met

This webpage will attempt to give some resources to use in developing your privacy notice. Whatever final notice you develop is up to you, and will be your responsibility to maintain. The Better Business Bureau does not recommend any one set of privacy practices, nor any single privacy notice.

Below is a sample privacy notice that you may want to use as a guide for your privacy notice. Note that there is a place for your company name or URL in the first paragraph, and a place for your phone number and email address in the last paragraph. Please make sure to personalize these. DO NOT simply cut-and-paste this policy as is.